frequently asked questions
1. Can I get bulk or wholesale pricing?
You sure can. Please click on the GET PRICELIST link under the wholesale & bulk tab on our website and you will see tiered pricing for popular products that are ordered in bulk. If you do not see the product you are looking for please click the request custom quote, so we may prepare a quote tailored to your needs.
2. What is the difference between bulk and private label??
Private labeling is where we package a product for retail which can include packaging seals, labels and boxes. With bulk and wholesale, we provide those same ingredients to you in larger amounts in bulk.
3. What is the minimum order quantity to qualify for bulk pricing?
Our minimum order quantity to qualify for bulk pricing is 250 pounds per sku or variation.
4. Can this minimum order quantity be broken down into several products.
No. To get the pricing you will need to purchase at least 250 pounds per sku. You can still purchase less than 250 pounds, but your pricing would be higher than our premier plus pricing.
5. Can I change an ingredient on one of your stock formulas?
Yes, we are a custom facility and we can certainly tweak and come up with custom formulations for you on any product.
6. Are you a fair-trade company?
We source all of our raw ingredients from Fair Trade countries/sources only. We are proud to be a part of the movement that empowers developing nations, communities, farmers and workers to guarantee them fair wages, good working conditions, health care, education and sustainable methods of farming and manufacturing.
7. Do you test on Animals??
We never test anything on animals. Fowl, fish and fur babies are our friends.
8. Can you duplicate products or fragrances from another company.
This is evaluated on a case by case basis. If we accept the contract, we will need a 4 oz. sample of the product along with the ingredient deck. It will not necessarily be a true reverse formulation (meaning we cannot guarantee exact ingredient concentration); but, we can do a method of figuring out the formula based on the sample and ingredient list.
9. Can you provide COA and MSDS sheets for the products you manufacture.
Yes we can. We can provide the COA and MSDS for any product we manufacture so you can comply with big box retailers and Amazon FBA requirements.
10. How much does it cost to have a sample produced?
Our custom samples start at $25.00 depending on how many samples are needed. This fee is credited to your order of that product with us.
11. I am a private labeler. How can you help me?
We work with many private labelers. If your company private label products for clients, then you are in need of good quality bulk products all of the time. We can supply you with amazing products with premium ingredients that will certainly keep your customers ordering. Due to our 7-10 day lead time you can get the product and begin production for your client quickly. Contact us if you have any other questions or concerns.
12. How will you get the product to me?
We have substantial freight discounts that we can offer you due to the volume of shipments we have daily. We ship most bulk order via UPS freight and can deliver to residential as well as business addresses. You may also arrange your own shipper to pick up shipments from us as well.