- Shipping & Returns
Shipping & Returns
We offer easy to understand and convenient shipping cost. Our shipping cost are based on your order total and are as follows.
|ORDER TOTAL||SHIPPING COST|
|$1000 AND UP||$29.99|
Your item will get to you quickly so you can begin to pamper yourself with the best sea salt products nature has to offer. Unfortunately, due to shipping aggreements we can only extend our shipping offer to states in the U.S.A. Please contact us if you need shipping quotes to other locations.
Where products are in stock, we normally dispatch orders within 24 hours. Due to the volume of fragrance oil orders we receive, they have an additional 1-2 day lead time before they ship. Where you wish to cancel an order, then you should please contact us as soon as possible with details of your order number. If the items have not already been sent, then we will cancel the order and refund your order amount using via your original payment method, and we will confirming our action via e-mail. However, if the items have already been sent out, then we will e-mail you confirmation of the dispatch date and you will need to wait until receipt of the goods and contact us upon their arrival before we can process either returns and/or refund to your account.
Midwest Sea Salt Company Returns Policy
We offer a 28 Day Money Back Guarantee. If for any reason you are not completely delighted with your purchase you may return it within 28 days for a full refund, exchange or store credit (excluding return shipping & handling cost). Please contact our customer service team and we will give you the option of refund or exchange and provide you with details of how to return your product. Please make sure that all items are in their original packaging and unused. Please contact us if you would like to return a product for a refund, store credit or exchange.Order Cancellation
Damages Upon Arrival & Faulty Items
If for any reason your product does not reach you in perfect condition, please contact our customer care teams to arrange for a replacement. We guarantee that all of our products are of merchantable quality in accordance with your statutory rights. If an item develops a fault or defect, please contact our customer care team with details of the problem quoting your order number and we will advise you of actions to be taken.
Transit Times after Your Order Leaves Our Warehouse
Please feel free to email us for international shipping quotes.